KNOWLEDGE CENTRE

EVENTS

The CHCA’s national and regional events are recognized as premier networking opportunities for home care leaders. Whether the workshops and forums are targeting national priorities or local issues, CHCA events bring diverse stakeholders together to share experiences, learn from each other and build upon successes.

Over 50 health care leaders from across the country attended the CHCA SPRINT-WCPR Implementation Collaborative™ Capstone Event.   Held on December 2nd and 3rd, 2019 in Banff Alberta, the event celebrated the learnings and experiences of the 11 teams involved in Collaborative and stimulated dialogue on practical ways to sustain innovations in community and home-based palliative care. Visit page

2018 Home Care Summits- Go Beyond

The 2018 Home Care Summits® in PEI and BC challenged delegates to “go beyond” and collaborate to create solutions to common challenges facing all home care providers.  Key priority areas featured at the Summits included achieving integrated, seamless community-based services; recognizing and supporting caregivers; improving community and home-based palliative care; and tracking and reporting performance indicators.

Monday October 1

KEYNOTE PRESENTATION

Going Beyond Integration: Venue Agnostic Quality Care

JOANNE CÔTÉ, Associate Director, Innovation, Integrated Health and Social Services University Network for West-Central, Montréal (CIUSSS West-Central Montréal ), Québec

ANTHONY MILONAS, Chief Operating Officer, CBI Health Group


CONCURRENT SESSIONS

MON-1 Building Accountability in Home Care: Lessons from interRAI Implementation

AMY MANGONE, Manager Care Coordination-Home and Community Care, North East Local Health Integration Network

ANGELA MERREY, Program Lead, Home and Continuing Care, Canadian Institute for Health Information (CIHI)

MON-2 Integrated Home Care and Primary Health Care: What Works?

SHEILA ANDERSON, Executive Director, Primary Health Care, Integrated Urban Health & PATRICIA COMFORT, Director, East Primary Health Care Network, Regina Area, Saskatchewan Health Authority

ALISON KERNOGHAN, Research / Knowledge Exchange Associate, Geriatric Health Systems Research Group, Faculty of Applied Health Sciences, University of Waterloo

MON-3 Spreading and Scaling Innovation: An INSPIRED Approach to Home-Based Care

CAROL ANDERSON, Executive Director, Continuing Care Edmonton Zone, Alberta Health Services

EVA MOL, Manager of Home Care Queens & CELINA MACLEOD, COPD Coordinator, Health PEI

INNOVATION PANEL – Operational Excellence in Home-Based Palliative Care

Integrated Palliative Care Approach in Home Care

DIANE LIRETTE DOUCET, Manager, Extra-Mural Program, NB

Whole Community Palliative Rounding: An Innovative, Collaborative Approach for Rural BC

ELISABETH ANTIFEAU, Regional Clinical Nurse Specialist, Palliative Care, Interior Health, BC

Reducing the Silo Mentality

CHRISTINE DEGAN, Nurse Practitioner, Senior Persons Living Connected-GAIN Clinic, ON

Telepalliative Care

LISA SHISHIS, Project Manager, Telepalliative Care, Champlain Palliative Care Program

KEYNOTE PRESENTATION

Innovation and Evidence – A Journey, not a Destination

ALICE KENNEDY, Board Chair, Canadian Home Care Association (CHCA) , CEO and Registrar for the Newfoundland Council of Health Professionals

CONNIE HARRIS, Wound Healing and Tissue Repair Clinical, Education and Research Consultant, Perfuse Medtec Inc.

Tuesday October 2

KEYNOTE PRESENTATION

Work Inspired   * Live-stream video coming soon

BILL CARR, Communication Expert | Award-Winning Humourist

INNOVATION PANEL – Operational Excellence in Home-Based Palliative Care

Integrated Palliative Care Approach in Home Care

ANDREA DAVID, Regional Manager, Client Services, VHA Home HealthCare

End-of-Life Symptom Management Kit for use at Home in Rural Northwestern Ontario

LEAH HABINSKI, Nurse Practitioner, North West Local Health Integration Network, ON

Virtual Palliative Care: Right Patient, Right Time, Right Place, Right Care

BONNIE KEATING, Clinical Nurse Specialist, William Osler Health Centre, ON

Spectrum Health Care’s Operational Excellence in MAiD

RUTH CARTWRIGHT, Nursing Program Manager

CONCURRENT PRESENTATIONS

TUE-1 Building Community Capacity: Strategies to Integrate Community Paramedics

TOM DOBSON, Paramedic, Nova Scotia Emergency Medical Care

RYAN KOZICKY, Director, Alberta Health Services EMS Mobile Integrated Healthcare

TUE-2 TeamSTEPPs Canada™ – Optimizing Communications in Home and Community Care
TRICIA SWARTZ, Patient Safety Improvement Lead, Canadian Patient Safety Institute 

TUE-3 Enabling Evidence-Informed Decision-Making
DANI KINCH, National Director of Standards and Business Systems, CBI Health Group

MARJORIE INGJALDSON, Director of Navigation and Flow, Regina Area, Saskatchewan Health Authority

INNOVATION PANEL – Operational Excellence In Home-Based Palliative Care

Access to Advice and Advance Care Planning – An Edmonton Perspective

CAROL ANDERSON, Executive Director, Continuing Care Edmonton Zone, Alberta Health Services

Cost Benefit of Elastomeric Infusors in a Residential Palliative Care Setting

MICHELLE PARKER, Nurse Coordinator, The Hospice of Windsor and Essex County, ON

The Integration of Palliative Home Care Services and Acute Care Teams in the Provision of Medical Assistance in Dying in the Community

GENEVIEVE LALUMIERE, Manager, Palliative Care Programs, Champlain Local Health Integration Network, ON

The INSPIRED COPD Outreach Program™: Role of the Advance Care Planning Facilitator

CATHY SIMPSON, PhD, Dalhousie University, Advance Care Planning Facilitator

CONCURRENT PRESENTATIONS

TUE-4 Governance and Accountability

EVANGELINE HALLAM, Policy Analyst & GINETTE PELLERIN, Vice President of Operations, New Brunswick Extra-Mural – PRESENTATION NOT AVAILABLE

TUE-5 Building Capacity in Home, Community and Primary Health Care

DEBORAH SIMON, Chief Executive Officer & SUE DAVIDSON, Director of Training, Ontario Community Support Association

TUE-6 Integrated Home Care and Primary Health Care in BC: From Policy to Practice

KATHY CHOUINOR, Strategic Advisor, Seniors Services, BC Ministry of Health

LISA ZETES-ZANATTA, Executive Director, New Westminster and Tri-Cities Communities, Eagle Ridge Hospital, Centralized Home Health Services, Regional Home Health Network, Fraser Health Authority

ALISON KERNOGHAN, Research/Knowledge Exchange Associate, Geriatric Health Systems Research Group, Faculty of Applied Health Sciences, University of Waterloo

KEYNOTE PRESENTATION

Pan-Canadian Catalysts: National Organizations are Helping to Make Home Care Better

WAYNE MILLER, Senior Program Manager, Canadian Patient Safety Institute

FRASER RATCHFORD, Group Director, ACCESS e-Services, Canada Health Infoway

ADRIAN DALLOO, Manager, Home and Continuing Care Standards and Support, Canadian Institute for Health Information

Welcome and Opening Address
KATHLEEN CASEY, Deputy Speaker MLA for District 14: Charlottetown – Lewis Point

Innovation and Evidence – A Journey, not a Destination
ALICE KENNEDY, Board Chair, Canadian Home Care Association, CEO and Registrar for the Newfoundland Council of Health Professionals
CONNIE HARRIS, Wound Healing and Tissue Repair Clinical, Education and Research Consultant,
Perfuse Medtec Inc.

Integrated Home Care & Primary Health Care: What Works?
ALISON KERNOGHAN, Research / Knowledge Exchange Associate, Geriatric Health Systems Research Group, Faculty of Applied Health Sciences, University of Waterloo

Integrated Home Care & Primary Health Care: What Works?
SHEILA ANDERSON, Executive Director, Primary Health Care, Integrated Urban Health, Regina Area, Saskatchewan Health Authority

Going Beyond Integration: Venue Agnostic Quality Care
ANTHONY MILONAS, Chief Operating Officer, CBI Health Group

Innovation Panel

A leading practice in effective communication
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Reducing the Silo Mentality
CHRISTINE DEGAN, Nurse Practitioner, Senior Persons Living Connected-GAIN Clinic, ON

Whole Community Palliative Rounding:
An Innovative, Collaborative Approach for Rural BC
ELISABETH ANTIFEAU,
Regional Clinical Nurse Specialist, Palliative Care,
Interior Health, BC

Integrated Palliative Care Approach in Home Care
Diane Lirette Doucet,
Manager, Extra-Mural Program, NB

Telepalliative Care
LISA SHISHIS
Project Manager Telepalliative Care, Champlain Palliative Care Program

Vancouver, BC. October 22-23

Monday October 22

KEYNOTE PRESENTATION

Talking So People Listen and Listening So People Talk

Barry Pokroy, Clinical Psychologist | Organizational Behaviour and People Performance Expert

CONCURRENT SESSIONS

MON-1 Integrated Home Care and Primary Health Care: Rural and Urban Models

Alison Kernoghan, Research/Knowledge Exchange Associate, Geriatric Health Systems Research Group, Faculty of Applied Health Sciences, University of Waterloo

Amy Good, Director, Integrated Home Care, Calgary Zone & Kimberly Nickoriuk, Seniors Health Lead for Quality Initiatives and Program Planning, Central Zone- Alberta Health Services

MON-2 Innovative Caregiver Supports: Advocating for a Carer-Friendly Workplace

Allison Williams, PhD, CIHR Research Chair in Gender, Work & Health. Professor, School of Geography and Earth Sciences, McMaster University

MON-3 TeamSTEPPs  Canada™ – Optimizing Communications in Home and Community Care 

Tricia Swartz, Patient Safety Improvement Lead, Canadian Patient Safety Institute (Presentation not available)

INNOVATION PANEL – Operational Excellence in Home-Based Palliative Care

Redefining the Circle of Care

Elisabeth Antifeau, Regional Clinical Nurse Specialist, Palliative Care, Interior Health

Using Electronic Clinical Management Systems to Drive Best Practices in Palliative Care

Mital Patel, Clinical Pharmacist, Bayshore Pharmacy

Utilizing Interpreters to Support Culturally Sensitive Goals of Care/ Advance Care Planning Discussions
Sarah Lau, Educator Palliative Approach to Care Project, Vancouver Coastal Health

Responding to Policy Issues: How a Provincial Advance Care Planning / Goals of Care Designation Community of Practice Promotes Excellence
Sharon Iversen, Educator; Palliative & End of Life Care; Community, Seniors, Addictions, Alberta Health Services

KEYNOTE PRESENTATION

The Journey to Building Better Home Care: Evidence-Informed Decision-Making    

Alice Kennedy, Board Chair, Canadian Home Care Association (CHCA)

Dorace Ramage, Education and Clinical Consultant, Perfuse Medtec Inc

Tuesday October 23

KEYNOTE PRESENTATIONS

How Patient and Caregiver Experiences are Shaping our Approach to Health and Care 

Shelagh Maloney, Executive Vice President, Digital Health Engagement and Marketing, Canada Health Infoway

Ioana Popescu, Senior Program Manager, Canadian Patient Safety Institute

Jeanie Lacroix, Manager, Performance Improvement and Capacity Building

Jessie Checkley, Senior Improvement Lead, CFHI and Alexandra Harrison, Member IMAGINE Citizens Collaborating for Health

INNOVATION PANEL – Operational Excellence in Home-Based Palliative Care

Provincial Palliative Care Consultation Phone Line
Ann Hansson, Family Physician, Vancouver Coastal

Rural in-Home Palliative Care Program
Beverly Berg, Director, Palliative and End of Life Care Seniors, Palliative & Continuing Care, Alberta Health Services

Integrating a Palliative Approach to Care by Having Conversations Early (IPACE)
Ingrid See, Clinical Nurse Specialist, Vancouver Home Hospice Palliative Care Service

CONCURRENT SESSIONS

TUES-1 Integrated Home Care & Primary Health Care: Essential Elements

Alison Kernoghan, Research/Knowledge Exchange Associate, Geriatric Health Systems Research Group, Faculty of Applied Health Sciences, University of Waterloo

Martina Rozsa, Vice President, Home and Community Care, Hamilton Niagara Haldimand Brant, Local Health Integration Network

Vikas Sethi, Executive Director, Integrated Primary and Home Health Service, Winnipeg Regional Health Authority

TUES-2  Lessons from Changing Care: Practical Tools to Improve the Caregiver Experience Co-Designed with Caregivers

Cathy Fooks, President and Chief Executive Officer, The Change Foundation

TUES-3 People-Centred and Principle-Based Home and Community Care

Catherine Suridjan, Director of Policy and Knowledge Translation, Canadian Home Care Association

Neeta Gurnani, Program Manager, Standards, Health Standards Organization

INNOVATION PANEL – Operational Excellence in Home-Based Palliative Care

Advance Care Planning Framework
Dr. Charlie Chen, Program Medical Director at Palliative Care Program, Fraser Health

Continuum of Care for Clients with Advanced Heart Failure (HF)
Laurie-Anne Nguyen, Palliative Care fellow, Institut de Cardiologie de Montréal & Société des Soins palliatifs à Domicile du Grand Montréal

The New Normal: The Palliative Clinical Resource Nurse Role in Community Home Health
Laura Harmse, Palliative Clinical Resource Nurse& Ruth Legacy, Clinical Resource Nurse, Vancouver Coastal Health

CONCURRENT PRESENTATIONS

TUES- 4 Facilitate Decision Making with Enhanced Detail in Home Care Data
Anne Pearce, Senior Analyst, Financial Standards and Information, Canadian Institute for Health Information

TUES-5 Integrated Practice Units: An Innovative Approach to Collaborative Care
Joanne Côté, Associate director, Innovation, Integrated Health and Social Services & Cindy Starnino, Director of Academic Affairs, Integrated Health and Social Services University Network for West-Central Montreal (CIUSSS West-Central Montreal)

TUES-6 Addressing Challenging Behaviors in Home and Community Care 
Catherine Suridjan, Senior Policy Analyst, Canadian Home Care Association

Chelsea Ganam, Director of Monarch House & Amanda Claeys, Director Residential & Transitional (Alberta), CBI Health Group

KEYNOTE PRESENTATION

A Cup of Mindfulness for the Busy and Restless

Dr. Lisa Bélanger, Behavioural Change Expert | Researcher

Integrated Practice Units: An Innovative Approach to Collaborative Care   1
JOANNE CÔTÉ, Associate Director, Innovation, Integrated Health and Social Services University Network for West-Central Montréal
(CIUSSS West-Central Montréal)

Integrated Practice Units: An Innovative Approach to Collaborative Care   2

CINDY STARNINO, Director of Academic Affairs, Integrated Health and Social Services University Network for West-Central Montréal
(CIUSSS West-Central Montréal)

Integrated Home Care and Primary Health Care: Essential Elements  1
ALISON KERNOGHAN, Research / Knowledge Exchange Associate, Geriatric Health Systems Research Group, Faculty of Applied Health
Sciences, University of Waterloo

Integrated Home Care and Primary Health Care: Essential Elements   2
MARTINA ROZSA, Vice President, Home and Community Care, Hamilton Niagara Haldimand Brant, Local Health Integration Network

Integrated Home Care and Primary Health Care: Essential Elements   3
VIKAS SETHI, Executive Director, Integrated Primary and Home Health Service, Winnipeg Regional Health Authority

How Patient and Caregiver Experiences are Shaping our Approach to Health and Care (complete)
SHELAGH MALONEY, Executive Vice President, Digital Health Engagement and Marketing, CHI
IOANA POPESCU, Senior Program Manager, Canadian Patient Safety Institute
JEANIE LACROIX, Manager, Performance Improvement and Capacity-Building, CIHI
JESSIE CHECKLEY, Senior Improvement Lead, Canadian Foundation for Healthcare Improvement (CFHI)
ALEXANDRA HARRISON, Co-Chair, Steering Committee, CFHI Bridge-to-Home Collaborative

How Patient and Caregiver Experiences are Shaping our Approach to Health and Care
JESSIE CHECKLEY, Senior Improvement Lead, Canadian Foundation for Healthcare Improvement (CFHI)

How Patient and Caregiver Experiences are Shaping our Approach to Health and Care
JEANIE LACROIX, Manager, Performance Improvement and Capacity-Building, Canadian Institute for Health Information

2017 Home Care Summits – Making Home Care Better

The Canadian Home Care Association 2017 Summits® were held in three strategic locations across Canada: Edmonton, Alberta; Toronto, Ontario; and Halifax, Nova Scotia. Each 1ó day Summit explored a unique theme from the Better Home Care Action Plan and builded on the goal to provide more and better home care. Complementing the in-person experience, the feature keynote sessions were broadcasting live from the Summit locations and be accessible to home care teams in their local jurisdictions.

PRIORITY THINK TANK PRESENTATIONS

Designing a Comprehensive Self Directed Care Model

Self-Directed Care Models in Canada

KEY NOTE PRESENTATIONS

Connecting the Dots Along the Care Continuum

Adopting Innovation, Change in Action

PRIORITY ACTION TABLES

Am I Safe Supporting Client and Safety Conversations in the Home

Better Data, Better Decisions = Sustainable Care

Building Improvement Capacity in Home Care

Empowering Clients and Caregivers

National Principle-Based Standards Enabling Sustainable Care

Sustainable Home Care for Children with Complex Care Needs

Designing a Comprehensive Self-Directed Care Model

COLIN BUSBY, Associate Director, Research C.D. Howe Institute
ADRIAN SCHAUER, Chief Executive Officer, AlayaCare

Modernizing Health Care “What Does this Mean?”

ANDRÉ PICARD, Health Columnist, The Globe and Mail

Connecting the Dots Along the Care Continuum

LYNNE ZUCKER,VP, Clinical Systems Integration, Canada Health Infoway
POONAM JASSI, Senior Director of Operations, CBI Home Health, British Columbia

Empowering Clients and Caregivers

KATRINA FILLMORE, Program Lead, Self Managed Care and Persons with Developmental Disabilities, Edmonton Zone, Alberta Health Services

BRENT BOYD, Owner, Managing Director, East Edmonton Senior Care LTD, Home Instead Senior Care
DR. JASNEET PARMAR, Associate Professor, Department of Family Medicine, University of Alberta; Medical Director, CH-Network of Excellence in Seniors’ Health and Wellness; Medical Lead, Edmonton Zone Home Living and Transitions, Continuing Care, Alberta Health Services

Adopting Innovation, Change in Action

CONNIE HARRIS,Clinical, Education and Research Consultant, Perfuse Medtec Inc.
MARILYN SING, Partnership Development, CanAssist

Self-Directed Care Models in Canada-AB

KATRINA FILLMORE, Program Lead, Self Managed Care and Persons with Developmental Disabilities, Edmonton Zone, Alberta Health Services
EUGENE TSE, Lead, Provincial Home Care Development, Alberta Health Services

Self-Directed Care Models in Canada-BC

ROD MacDONALD, MSW, Regional Manager – Community Resource Team, Health Services for Community Living and Choice in Supports for Independent Living, Home Health Portfolio, Fraser Health Authority, British Columbia

KEYNOTE PRESENTATIONS

Integration in Action What Have We Accomplished

Building Blocks for Successful Integration of Services Across Sectors and Professions

Successful Integration Requires Innovation, Creativity and Diplomacy

PRIORITY ACTION TABLES

Building Integrated Palliative Care Programs and Services

INSPIRED Approaches to COPD Care

Patient Safety Across Care Transitions

Building Resilient, Integrated Communities

Integrated Home Care and Primary Health Care Models

Framework for Accountability – National Principle Based Standards

Patient Empowerment-Information Sharing

What it Takes to Make Integrated Care Work

Building Blocks for Successful Integration of Services Across Sectors and Professions

VIKTORIA STEIN, Director of Education and Training, International Foundation for Integrated Care

Successful Integration Requires Innovation, Creativity and Diplomacy

TIM ANFILOGOFF, Head of Community Resilience, Herts Valleys Clinical Commissioning Group, Hertfordshire, UK
TOM CARTER,National Director of Clinical Education, CBI Health Group; Adjunct Lecturer, Faculty of Medicine, UofT
ARTEM SAFAROV, Director, Health Policy and Government Relations, College of Family Physicians of Canada

INSPIRED Approaches to COPD Care

MARIA JUDD, Vice-President, Programs, Canadian Foundation for Healthcare Improvement
CAROL ANDERSON,Executive Director, Continuing Care, Edmonton Zone, Alberta Health Services

Building Resilient, Integrated Communities

TIM ANFILOGOFF, Head of Community Resilience, Herts Valleys Clinical Commissioning Group, Hertfordshire, UK
DAVID EVANS,Director of Commissioning, Herts Valleys Clinical Commissioning Group, UK
PETER RICCIARDI, Chief Operating Officer, Spectrum Health Care, Canada

Integration in Action: What Have We Accomplished?

DAVID EVANS,Director of Commissioning, Herts Valleys Clinical Commissioning Group, UK
CONNIE HARRIS,Clinical, Education and Research Consultant, Perfuse Medtec Inc.
NANCY NAYLOR, Associate Deputy Minister, Delivery and Implementation, Ontario Ministry of Health and Long-Term Care

Joint Decision Making – Leadership – Incentives

DR. VIKTORIA STEIN, Director of Education and Training, International Foundation for Integrated Care
DAVID EVANS,Director of Commissioning, Herts Valleys Clinical Commissioning Group, UK
TIM ANFILOGOFF, Head of Community Resilience, Herts Valleys Clinical Commissioning Group, Hertfordshire, UK

Patient Empowerment – Information Sharing

SHELAGH MALONEY, Vice President, Consumer Health, Communications and Evaluation Services, Canada Health Infoway
LINDA VAN WILL, Patient Representative

Framework for Accountability – National Principle-Based Home Care Standards

CATHERINE SURIDJAN,Senior Policy Analyst, Canadian Home Care Association
DR. SAMIR K. SINHA MD, Director of Geriatrics, Sinai Health System and the University Health Network in Toronto; Associate Professor of Medicine, University of Toronto and the Johns Hopkins University School of Medicine
CINDY STARNINO, Director of Academic Affairs, Integrated Health and Social Services University Network for West-Central Montreal (CIUSSS West-Central Montreal)

The New Era of Health Care Accountability – Adjusting to The New Normal

GREG LAMOTHE, Partner & Director Health Consulting at MNP LLP

To Measure or Not to Measure–That is the Question

ANNA GREENBERG, Vice President, Health System Performance, Health Quality Ontario
DAWN MOYNIHAN,Director Business Standards and Systems, CBI Health Group

Electronic Medical Record–Application and Functionality to Support Accountable Care

DR. STEWART CAMERON, Program Advisor, MyHealthNS
KATHRYN HULL, Deployment Specialist, RelayHealth/McKesson Canada
STEVE MARQUIS, Regional Director of Architecture, Atlantic Region, Canada Health Infoway
GOSIA RADACZYNSKA, Vice President, Client Success, AlayaCare

Creating a Culture of Safety–National Improvement Collaboratives

JEANNE BANK, Safety Lead, Canadian Home Care Association
MIKE CASS, Patient Safety Improvement Lead, Canadian Patient Safety Institute
GLENDA KEENAN, Director, System Performance, Continuing Care, Nova Scotia Health Authority

Choosing Wisely Canada

ROBERT STEWART, MD, FRCPC, Assistant professor, Division of Cardiology, Department of Medicine, QEII Health Sciences Centre

Appropriateness of Care Framework–Accountable Care in Saskatchewan

DEBRA GUDMUNDSON, Contracted Project Lead for provincial Appropriateness of Care Program Strategic Priorities Branch, SK Ministry of Health

The Connected Care Strategy–The Saskatchewan Journey towards Accountable Care

GRAHAM FAST, Emergency Department Wait Times & Patient Flow Initiative Lead, Saskatchewan Health Quality Council
SHEILA ANDERSON, Executive Director of Urban Primary Health Care, Regina Qu’Appelle Health Region 6 Closing Remarks

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