KNOWLEDGE CENTRE
The CHCA’s national and regional events are recognized as premier networking opportunities for home care leaders. Whether the workshops and forums are targeting national priorities or local issues, CHCA events bring diverse stakeholders together to share experiences, learn from each other and build upon successes.
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Monday October 22
KEYNOTE PRESENTATION
Talking So People Listen and Listening So People Talk
Barry Pokroy, Clinical Psychologist | Organizational Behaviour and People Performance Expert
CONCURRENT SESSIONS
MON-1 Integrated Home Care and Primary Health Care: Rural and Urban Models
MON-2 Innovative Caregiver Supports: Advocating for a Carer-Friendly Workplace
Allison Williams, PhD, CIHR Research Chair in Gender, Work & Health. Professor, School of Geography and Earth Sciences, McMaster University
MON-3 TeamSTEPPs Canada™ – Optimizing Communications in Home and Community Care
Tricia Swartz, Patient Safety Improvement Lead, Canadian Patient Safety Institute (Presentation not available)
INNOVATION PANEL – Operational Excellence in Home-Based Palliative Care
Redefining the Circle of Care
Elisabeth Antifeau, Regional Clinical Nurse Specialist, Palliative Care, Interior Health
Using Electronic Clinical Management Systems to Drive Best Practices in Palliative Care
Mital Patel, Clinical Pharmacist, Bayshore Pharmacy
Utilizing Interpreters to Support Culturally Sensitive Goals of Care/ Advance Care Planning Discussions
Sarah Lau, Educator Palliative Approach to Care Project, Vancouver Coastal Health
Responding to Policy Issues: How a Provincial Advance Care Planning / Goals of Care Designation Community of Practice Promotes Excellence
Sharon Iversen, Educator; Palliative & End of Life Care; Community, Seniors, Addictions, Alberta Health Services
KEYNOTE PRESENTATION
The Journey to Building Better Home Care: Evidence-Informed Decision-Making
Alice Kennedy, Board Chair, Canadian Home Care Association (CHCA)
Dorace Ramage, Education and Clinical Consultant, Perfuse Medtec Inc
Tuesday October 23
KEYNOTE PRESENTATIONS
How Patient and Caregiver Experiences are Shaping our Approach to Health and Care
Ioana Popescu, Senior Program Manager, Canadian Patient Safety Institute
Jeanie Lacroix, Manager, Performance Improvement and Capacity Building
INNOVATION PANEL – Operational Excellence in Home-Based Palliative Care
Provincial Palliative Care Consultation Phone Line
Ann Hansson, Family Physician, Vancouver Coastal
Rural in-Home Palliative Care Program
Beverly Berg, Director, Palliative and End of Life Care Seniors, Palliative & Continuing Care, Alberta Health Services
Integrating a Palliative Approach to Care by Having Conversations Early (IPACE)
Ingrid See, Clinical Nurse Specialist, Vancouver Home Hospice Palliative Care Service
CONCURRENT SESSIONS
TUES-1 Integrated Home Care & Primary Health Care: Essential Elements
TUES-2 Lessons from Changing Care: Practical Tools to Improve the Caregiver Experience Co-Designed with Caregivers
Cathy Fooks, President and Chief Executive Officer, The Change Foundation
TUES-3 People-Centred and Principle-Based Home and Community Care
Catherine Suridjan, Director of Policy and Knowledge Translation, Canadian Home Care Association
Neeta Gurnani, Program Manager, Standards, Health Standards Organization
INNOVATION PANEL – Operational Excellence in Home-Based Palliative Care
Advance Care Planning Framework
Dr. Charlie Chen, Program Medical Director at Palliative Care Program, Fraser Health
Continuum of Care for Clients with Advanced Heart Failure (HF)
Laurie-Anne Nguyen, Palliative Care fellow, Institut de Cardiologie de Montréal & Société des Soins palliatifs à Domicile du Grand Montréal
The New Normal: The Palliative Clinical Resource Nurse Role in Community Home Health
Laura Harmse, Palliative Clinical Resource Nurse& Ruth Legacy, Clinical Resource Nurse, Vancouver Coastal Health
CONCURRENT PRESENTATIONS
TUES- 4 Facilitate Decision Making with Enhanced Detail in Home Care Data
Anne Pearce, Senior Analyst, Financial Standards and Information, Canadian Institute for Health Information
TUES-5 Integrated Practice Units: An Innovative Approach to Collaborative Care
Joanne Côté, Associate director, Innovation, Integrated Health and Social Services & Cindy Starnino, Director of Academic Affairs, Integrated Health and Social Services University Network for West-Central Montreal (CIUSSS West-Central Montreal)
TUES-6 Addressing Challenging Behaviors in Home and Community Care
Catherine Suridjan, Senior Policy Analyst, Canadian Home Care Association
Chelsea Ganam, Director of Monarch House & Amanda Claeys, Director Residential & Transitional (Alberta), CBI Health Group
KEYNOTE PRESENTATION
A Cup of Mindfulness for the Busy and Restless
Video Presentations
Integrated Practice Units: An Innovative Approach to Collaborative Care 1
JOANNE CÔTÉ, Associate Director, Innovation, Integrated Health and Social Services University Network for West-Central Montréal
(CIUSSS West-Central Montréal)
Integrated Practice Units: An Innovative Approach to Collaborative Care 2
CINDY STARNINO, Director of Academic Affairs, Integrated Health and Social Services University Network for West-Central Montréal
(CIUSSS West-Central Montréal)
Integrated Home Care and Primary Health Care: Essential Elements 1
ALISON KERNOGHAN, Research / Knowledge Exchange Associate, Geriatric Health Systems Research Group, Faculty of Applied Health
Sciences, University of Waterloo
Integrated Home Care and Primary Health Care: Essential Elements 2
MARTINA ROZSA, Vice President, Home and Community Care, Hamilton Niagara Haldimand Brant, Local Health Integration Network
Integrated Home Care and Primary Health Care: Essential Elements 3
VIKAS SETHI, Executive Director, Integrated Primary and Home Health Service, Winnipeg Regional Health Authority
How Patient and Caregiver Experiences are Shaping our Approach to Health and Care (complete)
SHELAGH MALONEY, Executive Vice President, Digital Health Engagement and Marketing, CHI
IOANA POPESCU, Senior Program Manager, Canadian Patient Safety Institute
JEANIE LACROIX, Manager, Performance Improvement and Capacity-Building, CIHI
JESSIE CHECKLEY, Senior Improvement Lead, Canadian Foundation for Healthcare Improvement (CFHI)
ALEXANDRA HARRISON, Co-Chair, Steering Committee, CFHI Bridge-to-Home Collaborative
How Patient and Caregiver Experiences are Shaping our Approach to Health and Care
JESSIE CHECKLEY, Senior Improvement Lead, Canadian Foundation for Healthcare Improvement (CFHI)
How Patient and Caregiver Experiences are Shaping our Approach to Health and Care
JEANIE LACROIX, Manager, Performance Improvement and Capacity-Building, Canadian Institute for Health Information
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Designing a Comprehensive Self Directed Care Model
Self-Directed Care Models in Canada
Connecting the Dots Along the Care Continuum
Adopting Innovation, Change in Action
Am I Safe Supporting Client and Safety Conversations in the Home
Better Data, Better Decisions = Sustainable Care
Building Improvement Capacity in Home Care
Empowering Clients and Caregivers
National Principle-Based Standards Enabling Sustainable Care
Sustainable Home Care for Children with Complex Care Needs
Video Presentations
Designing a Comprehensive Self-Directed Care ModelModernizing Health Care “What Does this Mean?”ANDRÉ PICARD, Health Columnist, The Globe and Mail
Connecting the Dots Along the Care ContinuumLYNNE ZUCKER,VP, Clinical Systems Integration, Canada Health Infoway
POONAM JASSI, Senior Director of Operations, CBI Home Health, British Columbia
Empowering Clients and CaregiversKATRINA FILLMORE, Program Lead, Self Managed Care and Persons with Developmental Disabilities, Edmonton Zone, Alberta Health Services
BRENT BOYD, Owner, Managing Director, East Edmonton Senior Care LTD, Home Instead Senior Care
DR. JASNEET PARMAR, Associate Professor, Department of Family Medicine, University of Alberta; Medical Director, CH-Network of Excellence in Seniors’ Health and Wellness; Medical Lead, Edmonton Zone Home Living and Transitions, Continuing Care, Alberta Health Services
Adopting Innovation, Change in ActionCONNIE HARRIS,Clinical, Education and Research Consultant, Perfuse Medtec Inc.
MARILYN SING, Partnership Development, CanAssist
Self-Directed Care Models in Canada-ABKATRINA FILLMORE, Program Lead, Self Managed Care and Persons with Developmental Disabilities, Edmonton Zone, Alberta Health Services
EUGENE TSE, Lead, Provincial Home Care Development, Alberta Health Services
Self-Directed Care Models in Canada-BCROD MacDONALD, MSW, Regional Manager – Community Resource Team, Health Services for Community Living and Choice in Supports for Independent Living, Home Health Portfolio, Fraser Health Authority, British Columbia
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Integration in Action What Have We Accomplished
Building Blocks for Successful Integration of Services Across Sectors and Professions
Successful Integration Requires Innovation, Creativity and Diplomacy
Building Integrated Palliative Care Programs and Services
INSPIRED Approaches to COPD Care
Patient Safety Across Care Transitions
Building Resilient, Integrated Communities
Integrated Home Care and Primary Health Care Models
Framework for Accountability – National Principle Based Standards
Patient Empowerment-Information Sharing
What it Takes to Make Integrated Care Work
Video Presentations
Building Blocks for Successful Integration of Services Across Sectors and ProfessionsVIKTORIA STEIN, Director of Education and Training, International Foundation for Integrated Care
Successful Integration Requires Innovation, Creativity and DiplomacyTIM ANFILOGOFF, Head of Community Resilience, Herts Valleys Clinical Commissioning Group, Hertfordshire, UK
TOM CARTER,National Director of Clinical Education, CBI Health Group; Adjunct Lecturer, Faculty of Medicine, UofT
ARTEM SAFAROV, Director, Health Policy and Government Relations, College of Family Physicians of Canada
INSPIRED Approaches to COPD CareMARIA JUDD, Vice-President, Programs, Canadian Foundation for Healthcare Improvement
CAROL ANDERSON,Executive Director, Continuing Care, Edmonton Zone, Alberta Health Services
Building Resilient, Integrated CommunitiesTIM ANFILOGOFF, Head of Community Resilience, Herts Valleys Clinical Commissioning Group, Hertfordshire, UK
DAVID EVANS,Director of Commissioning, Herts Valleys Clinical Commissioning Group, UK
PETER RICCIARDI, Chief Operating Officer, Spectrum Health Care, Canada
Integration in Action: What Have We Accomplished?DAVID EVANS,Director of Commissioning, Herts Valleys Clinical Commissioning Group, UK
CONNIE HARRIS,Clinical, Education and Research Consultant, Perfuse Medtec Inc.
NANCY NAYLOR, Associate Deputy Minister, Delivery and Implementation, Ontario Ministry of Health and Long-Term Care
Joint Decision Making – Leadership – IncentivesDR. VIKTORIA STEIN, Director of Education and Training, International Foundation for Integrated Care
DAVID EVANS,Director of Commissioning, Herts Valleys Clinical Commissioning Group, UK
TIM ANFILOGOFF, Head of Community Resilience, Herts Valleys Clinical Commissioning Group, Hertfordshire, UK
Patient Empowerment – Information SharingSHELAGH MALONEY, Vice President, Consumer Health, Communications and Evaluation Services, Canada Health Infoway
LINDA VAN WILL, Patient Representative
Framework for Accountability – National Principle-Based Home Care StandardsCATHERINE SURIDJAN,Senior Policy Analyst, Canadian Home Care Association
DR. SAMIR K. SINHA MD, Director of Geriatrics, Sinai Health System and the University Health Network in Toronto; Associate Professor of Medicine, University of Toronto and the Johns Hopkins University School of Medicine
CINDY STARNINO, Director of Academic Affairs, Integrated Health and Social Services University Network for West-Central Montreal (CIUSSS West-Central Montreal)
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The New Era of Health Care Accountability
To Measure or Not to Measure That is the Question
Creating Common Indicators for Home Care
Electronic Medical Record – Application and Functionality
National Principle-Based Standards
Accountable Procurement
Creating a Culture of Safety
Patient and Family Engagement
Video Presentations
The New Era of Health Care Accountability – Adjusting to The New NormalGREG LAMOTHE, Partner & Director Health Consulting at MNP LLP
To Measure or Not to Measure–That is the QuestionANNA GREENBERG, Vice President, Health System Performance, Health Quality Ontario
DAWN MOYNIHAN,Director Business Standards and Systems, CBI Health Group
Electronic Medical Record–Application and Functionality to Support Accountable CareDR. STEWART CAMERON, Program Advisor, MyHealthNS
KATHRYN HULL, Deployment Specialist, RelayHealth/McKesson Canada
STEVE MARQUIS, Regional Director of Architecture, Atlantic Region, Canada Health Infoway
GOSIA RADACZYNSKA, Vice President, Client Success, AlayaCare
Creating a Culture of Safety–National Improvement CollaborativesJEANNE BANK, Safety Lead, Canadian Home Care Association
MIKE CASS, Patient Safety Improvement Lead, Canadian Patient Safety Institute
GLENDA KEENAN, Director, System Performance, Continuing Care, Nova Scotia Health Authority
Choosing Wisely CanadaROBERT STEWART, MD, FRCPC, Assistant professor, Division of Cardiology, Department of Medicine, QEII Health Sciences Centre
Appropriateness of Care Framework–Accountable Care in SaskatchewanDEBRA GUDMUNDSON, Contracted Project Lead for provincial Appropriateness of Care Program Strategic Priorities Branch, SK Ministry of Health
The Connected Care Strategy–The Saskatchewan Journey towards Accountable CareGRAHAM FAST, Emergency Department Wait Times & Patient Flow Initiative Lead, Saskatchewan Health Quality Council
SHEILA ANDERSON, Executive Director of Urban Primary Health Care, Regina Qu’Appelle Health Region 6 Closing Remarks
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