Improved Patient Outcomes
By working within the Framework competencies, patients’ health care outcomes are improved at the end of life. For example, the team helps patients fulfill their wishes, meet their goals and do generativity and legacy work. Additionally, team members work to address patients’ fears, control pain and provide access to spiritual care. From the patient and family perspective, there is much to be gained by embedding palliative care early into the care trajectory.
Through the provision of Framework-guided palliative care, frontline clinicians see the rewards and experience the fulfillment of what it means to deliver truly holistic health care. Having better conversations and feeling competent when engaging in challenging situations prevents clinician burnout and increases patient rapport. Clinicians are reminded and reconnected to their purpose and motivation.
Better System Outcomes
Good palliative care means more satisfied patients and family members. There is less depression and less post-traumatic stress from making difficult decisions at the last minute and/or when unprepared. The workforce is happier and more fulfilled by their work, and there may even be a bonus of more effective use of health care dollars.
There is no doubt, it is time to recognize the value of all staff embedding the generalist competencies within their practice and increasing public awareness of the Competency Framework.