PRIORITIES: Home-Based Palliative Care
BRIDGING KNOWLEDGE GAPS
As part of an initial environmental scan, the CHCA engaged over 250 members and stakeholders—including healthcare providers, educators, policymakers, and caregivers—to explore challenges in home-based palliative care. The consultation identified gaps in healthcare providers’ confidence and competencies, particularly in communication, emotional support, and team-based care. To deepen this understanding, the CHCA conducted additional consultations using experience mapping to capture stakeholder perspectives and identify learning needs. These findings informed the creation of targeted initiatives such as Project ECHO and Knowledge Seminars to address these critical gaps.





“What do we tell the kids?” This session helps you adapt your communication style (DISC) to foster understanding and explores techniques to tailor conversations for children of different ages.
“I don’t know what to say.” The session explores the Be Prepared Conversation Guides to deliver difficult news with sensitivity and empathy and presents the ‘three levels of listening’.
“You can’t pour from an empty cup.” The session guides participants through strategies to recognize and manage compassion fatigue, build a self-care plan, and navigate emotional challenges.