Discover the transformative power of emotional intelligence in home-based palliative care with this exclusive Knowledge Seminar Series. Hosted by Nadine Valk, Integral Professional Coach™ and palliative care expert, each session is designed to equip healthcare providers with tools to enhance their emotional resilience, communication, and care delivery.

  • Build foundational skills, knowledge, and attitudes aligned with the Canadian Interdisciplinary Palliative Care Competency Framework.
  • Learn from leading experts to address the unique emotional and practical challenges of palliative care.
  • Gain actionable strategies to foster compassion, trust, and patient-centered care in your practice.

Emotional intelligence will help staff on a whole new level where they can deal with their feelings better. In palliative care, we absorb a lot of what happens to our patients.

Jennifer Malley, Palliative Resource Nurse, Medavie Health Services New Brunswick – Extra-Mural Program, SPRINT Participant

Upcoming Sessions

Communication Readiness: Reframing Difficult Conversations

January 8, 2025 | Time: 12:00 pm – 1:00 pm ET

“I don’t know what to say.” Join Jennifer Campagnolo, National Clinical Specialist and Project ECHO Lead with the Canadian Home Care Association, to transform challenging conversations about potential palliative care emergencies in the home into meaningful action plans to ensure safety and comfort. Learn structured approaches, including the ‘three levels of listening,’ and explore the BePrepared Conversation Guides to deliver difficult news with sensitivity and empathy.

Adapting Your Communication Style: Talking to Kids about Serious Illness and Loss

January 23, 2025, | Time: 12:00 pm – 1:00 pm ET

“What do we tell the kids?.” Join Nadine and a guest speaker in palliative care and child grief specialist to explore techniques to tailor conversations for children of different ages. Using the DISC model, this session will help you adapt your communication style, foster understanding, and create an emotionally safe space for families facing serious illness and loss

Communication and Shared-Decision Making

February 19, 2025 | Time: 12:00 pm – 1:00 pm ET

“What matters to you?.” Explore the emotional intelligence skills of decision-making and reality testing with subject matter experts. Learn how emotions can influence decisions and care choices and discover communication strategies that foster trust and clarity and foster meaningful patient engagement in shared decisions.

Attending to Grief and Loss: Empathy in Action

March 19, 2025 | Time: 12:00 pm – 1:00 pm ET

“There is no one way to grieve; there is only your way.” Join Nadine and our guest speaker to explore tools for supporting families, teams, and yourself through grief and loss. This session includes techniques to identify emotional cues, evaluate the intensity and impact of feelings, and reframe overwhelming emotions. The INNPUT debriefing model for addressing moral distress will be profiled.

Past Sessions

Navigating Your River of Well-Being

December 10, 2024 | Time: 12:00 pm – 1:00 pm ET

“You can’t pour from an empty cup.” The session guides participants through strategies to recognize and manage compassion fatigue, build a self-care plan, and navigate emotional challenges.

Presenter: Tara Cohen, Registered Social Worker, psychotherapist, and mindfulness instructor

This project has been made possible through a financial contribution from Health Canada.
The views expressed herein do not necessarily represent the views of Health Canada.