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Project ECHO
Personal Care Providers
All Teach, All Learn
Building Skills, Knowledge, and Confidence


Personal care providers are essential healthcare team members who deliver personal care and support to individuals receiving home care. This Project ECHO stream reinforces national standards and best practices outlined in the National Occupational Standard for Personal Care Providers. It offers opportunities to learn new skills, gain knowledge from experts, and connect with peers in home care. This stream is designed to make learning easy, practical, and effective, enhancing professional growth and improving the quality of home care provided.
Personal care providers play an essential role in preventing, detecting, and supporting the healing of wounds. By checking the skin regularly, noticing early signs of damage, and reporting concerns to a supervisor or healthcare professional, they help reduce serious problems and keep people safe. This learning series offers valuable knowledge, hands-on skills, and easy-to-follow strategies to understand skin health, recognize early signs of damage, and support healing. These skills help personal care providers deliver better care and prevent skin problems before they worsen.
June 17, 2025 | 12:00 pm – 1:00 pm (ET)
Discover simple, everyday techniques to prevent skin injuries like pressure sores and skin tears. Learn how to protect skin, use proper positioning, and build wound prevention into daily care routines.
Subject Matter Expert:
Danielle Heisler, RN, MSN, WOCC, Nurse Specialized in Wound, Ostomy & Continence (NSWOC), Salmon Arm and Revelstoke, Interior Health
Co-Presenter:
Justine Lowry, Healthcare Aide, Shuswap Home Support, Interior Health
Co-Presenter:
Whitney Kendrick B.Sc. OT, Occupational Therapist in Home and Community Care, Long Term Care and Acute Care settings
May 28, 2025
Kimberly LeBlanc emphasized the critical role of personal care providers in preventing and identifying skin damage, focusing on pressure injuries, skin tears, and moisture-associated skin damage. She shared practical strategies for skin assessment, repositioning, moisturizing, and reporting. Amanda Connolly followed with a real-world case study, demonstrating how consistent repositioning, barrier use, and family education supported healing in a high-risk client with ALS and compromised skin integrity
May 7, 2025
Maryanne D’Arpino emphasized the vital role personal care providers play as the first line of defense in skin care. Dr. Gary Sibbald explained how skin functions, how to recognize damage, and how to prevent issues like sores or tears. He shared practical tips that Personal Care Providers can use when caring for people in their homes.
TeleECHO Session
Learning Snapshot
The Project ECHO Home and Community Care Learning Hub offers a variety of resources for healthcare providers delivering home- and community-based care. Through the hub, you can access:
The Palliative Care ECHO Project is supported by a financial contribution from Health Canada. The views expressed herein do not necessarily represent the views of Health Canada.
This post is also available in: French