PRIORITIES / Operational Excellence in Home-Based Palliative Care


An exchange of knowledge, experience, and expertise. The new CHCA Palliative Care ECHO Hub invites home care providers and palliative care specialists to participate in a series of facilitated sessions addressing the identified gaps and challenges in home-based palliative care. Using the Project ECHO philosophy of ‘moving knowledge rather than people in order to increase access to best practices and reduce geographical health disparities’, the CHCA Palliative Care ECHO Hub will improve the ability of local health care teams to provide better palliative care at home.

Working in partnership with Pallium Canada, as part of the Palliative Care ECHO Project, the CHCA Palliative Care ECHO Hub will:

  • Enhance frontline providers’ knowledge and skills so they can deliver high-quality palliative care.
  • Improve patient/caregiver satisfaction with home-based palliative care by introducing ways to support them through their course of illness.
  • Address operational gaps in home-based palliative care and promote innovative models across the country.

2024 Home-Based Palliative Care ECHO Series

Unpacking the Principles of a Palliative Approach to Care

How can you transform care with a holistic model that addresses patients’ needs throughout their illness, not just end-of-life? Based on the Canadian Interdisciplinary Palliative Care Competency Framework, our 2024 ECHO theme will highlight and explore the skills, knowledge and attitudes necessary to deliver a palliative approach to care.


Including designated family or caregiver(s) in the unit of care
June 19, 2024 / 12:00 – 1:00 pm ET

Including family and caregivers in palliative care is essential for a holistic, patient-centered approach. The ECHO learning session will identify key considerations for engaging caregivers and creating positive caregiving experiences for patients and families. The case study will highlight the caregiver experience of how they were engaged in care and the impact it had on their caregiving experience.

Subject Matter Experts:

Teaching Presentation – Dr. Samantha (Sammy) Winemaker MD, (ON)
Case Study Discussion Lead – TBC



Understanding the Interdisciplinary Team
October 9, 2024 / 12:00 – 1:00 pm ET

An interdisciplinary team approach when providing palliative care is key because it fosters holistic, patient-centered care.  This ECHO learning session will explore the essential skills of effective collaboration and communication, and attitude of mutual respect necessary for the functioning of the interdisciplinary team. A case study will demonstrate how incorporating a multidisciplinary team approach has contributed to improved patient quality of life and better care experiences.

Subject Matter Experts:

Teaching Presentation – Dr. Gordon McDonald, Palliative Care Physician, NB
Case Study Discussion Lead – Elisabeth Antifeau, Regional Clinical Nurse Specialist, Palliative Care, Interior Health



Addressing Barriers to Care
November 2024  / 12:00 – 1:00 pm ET

By recognizing and addressing the barriers to access and care, home care providers play a crucial role in delivering equitable, culturally competent palliative care right where patients are most comfortable: their homes.  This ECHO learning session will identify barriers and enablers for quality palliative care for vulnerable Canadians, share recommendations for improving access to care for structurally vulnerable people and profile a promising program or practice through a case study.

Subject Matter Experts:

Teaching Presentation – Dr. Kelli Stajduhar, RN, PhD, FCAHS,  Professor, School of Nursing and Institute on Aging & Lifelong Health, University of Victoria and Canada Research Chair in Palliative Approaches to Care in Aging and Community Health
Case Study Discussion Lead – TBC

Registration coming soon

Past 2024 Sessions

Join the CHCA Palliative Care ECHO Hub Community

The CHCA ECHO Hub Community provides resources to reinforce the Learning Session content and share knowledge with your team.

Self-directed microlearning to enhance your knowledge and skills

Evidence-informed practices and research articles to inform your practice

On-demand video of the Learning Session to reinforce your learning experience

Subject Matter Experts’ content slides to share with your team members


Access the On-Demand Video and other Resources for all Sessions on the ECHO Hub Community

2023 ECHO Series

Essential Skills for Palliative Care

A series on the skills, knowledge and attitude within the Canadian Interdisciplinary Palliative Care Competency Framework

– Cultural Safety and Humility: Creating Safe Spaces for People with Life-Limiting Illness
– Self-Care: Caring for Yourself When You Care for Others
– Communication: Engaging with Families in Conversations about Serious Illness
– Care Planning and Collaborative Practice—Bridging the Transition Gap: Essential Skills and Strategies
– Virtual Care—Evolving Care: Virtual Skills and Strategies

2022 ECHO Series

Be Prepared: Palliative Care Emergences in the Home

Learning sessions and resources to identify and manage palliative care emergencies in the home setting.

-Breathing (Dyspnea): Signs, Symptoms and Responses
-Balance (Hypercalcemia): Signs, Symptoms and Responses
-Blockages (Spinal Cord and SVC): Signs, Symptoms and Responses
-Bleeding (Hemorrhage): Signs, Symptoms and Responses

2021 ECHO Series


Learning sessions and resources for effective and efficient communication and shared decision-making.

-Guiding Conversations with Patients and Caregivers: Using Emotional Intelligence Skills
-Recognizing Palliative Care Emergencies in the Home
-Whole Community Palliative Rounds: Interdisciplinary Communication

Palliative Care ECHO Project

The Palliative Care ECHO Project is a 5-year national initiative that supports the creation of communities of practice, supporting continuous professional development among health care providers across Canada who care for patients with life-limiting illness. Led by Pallium Canada and partners from across Canada, the Project will deliver a continuous learning journey for health care providers to build local capacity to provide a palliative care approach to patients and their families. The Palliative Care ECHO Project is supported by a financial contribution from Health Canada.

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