An educational intervention was introduced to a large-size workplace in the education sector, focusing on educating carer-employees on supports and resources in the community and workplace, as well as provincial and federal programs. Forty-three participants were originally recruited; however, half left the study due to cessation of caregiving responsibilities, time constraints because of increased responsibilities, or for reasons not disclosed. Twenty-one participants were therefore followed longitudinally.
The educational intervention consisted of an in-person meeting with each participant. Demographic, self-reported health, and employment data were collected and entered into a web-based decision tool [ii], which then produced a customized list of caregiving and work-related resources tailored to the carer-employee participant. These options were explored in detail between the researcher and participant. Participants were provided a list of behaviour change goals and encouraged to focus on accomplishing two of these goals. Participant progress on the behaviour change checklist activity, and health status were then followed up at 6 months and 12 months. Three tools were used to reflect wellbeing: self-reported health (SF-12), carer reaction (CRA), and depression (CES-D). A series of random-intercept models were created to assess for changes in participant health.
Overall, there were two main findings:
1) The educational intervention was effective at significantly improving health outcomes for participants, specifically in self-reported general health, depression, and psychosocial health
2) This effect was strongest immediately after the intervention, suggesting a repeat of the educational intervention after six months might be helpful.
For employers, this result is promising. Not only does it present evidence that an education-based intervention can improve employee health but suggests that employers may also enjoy the benefits of a positive reputation and employee retention due to availability of these resources. Educational interventions in workplaces are also relatively low-cost and often make use of existing infrastructure (ex. HR) to minimize costs while maximizing benefits. Overall, this paper adds to the business case for supporting carer-employees and sets the foundation for future research.
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