One in four Canadians are carers, with 75% of these also simultaneously employed in the labour market. Lack of workplace support can result in these individuals, also known as worker-carers, leaving the workforce, missing workdays, taking early retirement, and experiencing reduced productivity. These costs to employers can be avoided and workers can be well supported to continue their employment.
To respond to the need in the workplace, the Canadian Standards Association (CSA) Group a leader in standards research, development, education and advocacy, collaborated with researchers at McMaster University to develop a new standard: B701-17 – Carer-inclusive and accommodating organizations and implementation guide, B701HB-18 – Helping worker-carers in your organization. Published in 2017 and currently available for FREE download, the voluntary standard is a set of guidelines which helps care workers balance caregiving and paid work and puts the onus on the workplace organization or the employer to accommodate worker-carers.
In 2017, responding to changing societal needs globally, ISO (International Organization for Standardization) established a technical committee (TC) responsible for standards in the field of ageing societies. Amongst the committee’s priorities is carer-inclusive organizations, with Working Group 3 tasked to develop standards for carer-inclusive and accommodating organizations. Development of the standard began in May 2019, leveraging the work by the CSA Group. In December 2021 ISO’s TC314 Ageing Societies launched the ISO 25551:2021(en) Ageing societies — General requirements and guidelines for carer-inclusive organizations. This is the first international standard for worker-carers and provides an opportunity for change in workplaces around the world.
The release of the new carer’s standard highlights the importance of caregiving as one of the most important social and economic issues worldwide. As the population ages, caregivers will play an increasing critical role in every society, providing substantial economic value globally.