Discover the transformative power of emotional intelligence in home-based palliative care with this exclusive Knowledge Seminar Series. Hosted by Nadine Valk, Integral Professional Coach™ and palliative care expert, each session is designed to equip healthcare providers with tools to enhance their emotional resilience, communication, and care delivery.

Build foundational skills, knowledge, and attitudes aligned with the Canadian Interdisciplinary Palliative Care Competency Framework.
Learn from leading experts to address the unique emotional and practical challenges of palliative care.
Gain actionable strategies to foster compassion, trust, and patient-centered care in your practice.

Emotional intelligence will help staff on a whole new level where they can deal with their feelings better. In palliative care, we absorb a lot of what happens to our patients.

Jennifer Malley, Palliative Resource Nurse, Medavie Health Services New Brunswick – Extra-Mural Program, SPRINT Participant

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Past Sessions

Attending to Grief and Loss: Empathy in Action

March 19, 2025

“There is no one way to grieve; there is only your way.” Nadine and our guest speaker explored tools for supporting families, teams, and yourself through grief and loss. This session includes techniques to identify emotional cues, evaluate the intensity and impact of feelings, and reframe overwhelming emotions. The INNPUT debriefing model for addressing moral distress will be profiled.

Presenter: Marney Thompson MA,RCC, Registered Clinical Counsellor; BC Association of Clinical Counsellors; Coordinator, Victoria Hospice Bereavement Program

Access the On-Demand Video Expert Presentation Slides

Communication and Shared-Decision Making

February 19, 2025

“What matters to you?.” The session will help you understand how wishes, values, and beliefs can be integrated into care through Advance Care Planning and regular check-ins with patients and families.

Presenter: Karine Diedrich, Director, Advance Care Planning , Canadian Hospice Palliative Care Association (CHPCA)

Access the On-Demand Video Expert Presentation Slides Resources

Adapting Your Communication Style: Talking to Kids about Serious Illness and Loss

January 23, 2025

“What do we tell the kids?” This session helps you adapt your communication style (DISC) to foster understanding and explores techniques to tailor conversations for children of different ages.

Presenter: Shaindy Alexander, BA, CCLS, M.Sc, Clinical Manager for Child Life Services at SickKids Hospit

Access the On-Demand Video Expert Presentation Slides D.I.S.C. Model Learning Aid Resources

Communication Readiness: Reframing Difficult Conversations

January 8, 2025

“I don’t know what to say.” The session explores the Be Prepared Conversation Guides to deliver difficult news with sensitivity and empathy and presents the ‘three levels of listening’.

Presenters:
Jennifer Campagnolo, National Clinical Specialist and Project ECHO Lead, Canadian Home Care Association
Mallory Peters, Registered Nurse, Palliative Care Coordinator, Health PEI

Access the On-Demand Video Expert Presentation Slides Be Prepared Conversation Guides

Navigating Your River of Well-Being

December 10, 2024

“You can’t pour from an empty cup.” The session guides participants through strategies to recognize and manage compassion fatigue, build a self-care plan, and navigate emotional challenges.

Presenter: Tara Cohen, Registered Social Worker, psychotherapist, and mindfulness instructor

Access the On-Demand Video Expert Presentation Slides Steering through your “River of Well-Being” Practice Aid

This project has been made possible through a financial contribution from Health Canada.
The views expressed herein do not necessarily represent the views of Health Canada.

This post is also available in: French

Established in 1990, the Canadian Home Care Association (CHCA) is a national non-profit membership association dedicated to advancing excellence in home and community care.

National Office: 905-567-7373 | General Inquiries: chca@cdnhomecare.ca
2000 Argentia Road, Plaza 3, Suite 302. Mississauga, ON, L5N 1W1

This post is also available in: French