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[av_heading heading='Emotional Intelligence Courses For Nurses' tag='h1' style='blockquote modern-quote modern-centered' subheading_active='' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='24' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='#ffffff' subheading_color='#ffffff' seperator_color='' icon_color='' margin='20px,,,' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='10px' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg=''][/av_heading]

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In just 20 minutes, each course gives you insights into EI and its vital role in palliative care, guiding you to adopt specific behaviors to strengthen your EI skills. You'll also receive practical tips for real-world application. Through case studies, you'll see firsthand how EI skills play out in real palliative care scenarios. These microtraining courses present key emotional intelligence (EI) skills and align with the domains in the Canadian Interdisciplinary Palliative Care Competency Framework.
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[av_heading heading='Emotional Self-Awareness and Mindfulness ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2837' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
COURSE 1 - Principles of a Palliative Approach to Care
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Learn to recognize and understand your own emotions, and discover easy ways for you to practice mindfulness. These skills enhance your ability to deliver a palliative approach to care, ensuring you provide holistic patient- and family-centered care. <a href="https://hub.cdnhomecare.ca/course-1-emotional-self-awareness-and-mindfulness-nurses/"><strong>Go to the course</strong></a>
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Course 2 - Cultural Safety and Humility
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Enhance your EI, embrace acceptance, and manage your biases for more culturally sensitive palliative care. These insights will help you enhance patient-provider relationships and provide a comforting experience, all while strengthening your nursing practice in cultural safety and humility. <a href="https://hub.cdnhomecare.ca/course-2-acceptance-and-recognizing-biases-nurses/"><strong>Go to the course</strong></a>
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[av_heading heading='Social Skills and Adapting ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2844' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 3 – Communication
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Use EI to refine your social skills and adapt your communication style, managing difficult conversations effectively. Integrate the “ACT” technique into your daily interactions to foster deeper connections and navigate diverse situations.  <strong><a href="https://hub.cdnhomecare.ca/course-3-social-skills-and-adapting-nurses/">Go to the course</a></strong>
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[av_heading heading='Decision-Making and Reality Testing ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2846' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 4 - Optimizing Comfort and Quality of Life
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Boost your EI, delve into the emotional aspects of decision-making, and practice reality testing. You'll learn about tools like the F.A.C.T.S. model, equipping you to develop the competencies to optimize comfort and quality of life for patients and families. <a href="https://hub.cdnhomecare.ca/course-4-decision-making-and-reality-testing-nurses/"><strong>Go to the course</strong></a>
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[av_heading heading='Interpersonal Relationships and Valuing Voices ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2848' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 5 - Care Planning and Collaborative Practice
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Hone your EI by sharpening your interpersonal relationship skills and embracing the principle of valuing voices. You'll find out how the B.O.N.D.S. approach can help you foster trust, optimize teamwork, and ensure that patient voices are at the heart of care planning. <a href="https://hub.cdnhomecare.ca/course-5-interpersonal-relationships-and-valuing-voices-nurses/"><strong>Go to the course</strong></a>
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Course 6 - Last Days and Hours
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Enhance your EI, amplify your empathy, and master reframing. Use the "catch it, check it, change it" approach to reshape challenging situations, deepening connections and offering compassionate support during a patient’s last days and hours. <a href="https://hub.cdnhomecare.ca/course-6-empathy-and-reframing-nurses/"><strong>Go to the course</strong></a>
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[av_heading heading='Emotional Expression and Setting Boundaries ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2852' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 7 - Grief, Loss and Bereavement
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Delve into EI by focusing on emotional expression and setting boundaries. Acquiring these skills will help you create an environment conducive to open dialogue, enabling you to better support patients, families, and caregivers as they deal with loss and grief. <strong><a href="https://hub.cdnhomecare.ca/course-7-emotional-expression-and-setting-boundaries-nurses/">Go to the course</a></strong>
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[av_heading heading='Stress Tolerance and Shifting Your Perspective ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2854' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 8 - Self-Care
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Elevate your EI and actively shift your perspective to enhance stress tolerance. Combat compassion fatigue, build resilience, and find balance. Dive into the "S.H.I.F.T." model and the "River of Wellbeing" for effective self-care. <a href="https://hub.cdnhomecare.ca/course-8-stress-tolerance-and-shifting-your-perspective-nurses/"><strong>Go to the course</strong></a>
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[av_heading heading='Conflict Management and Inner and Outer Listening' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2856' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 9 - Professional and Ethical Practice
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Discover how to harness EI in conflict management and master the nuances of inner and outer listening. These skills will empower you to confidently address ethical issues, build trust, and maintain professional boundaries. <strong><a href="https://hub.cdnhomecare.ca/course-9-conflict-management-and-inner-and-outer-listening-nurses/">Go to the course</a></strong>
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[av_heading heading='Self Actualization and Practicing with Intent ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2858' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 10 - Education, Evaluation, QI,and Research
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Explore how to tap into EI, use self-actualization techniques, and engage in deliberate practice. This course is designed to inspire and guide you on your continuous personal and professional growth journey. <strong><a href="https://hub.cdnhomecare.ca/course-10-self-actualization-and-practicing-with-intent-nurses/">Go to the course</a></strong>
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[av_heading heading='Motivation and Priority Setting ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2860' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 11 – Advocacy
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Dive into EI, motivation, and the G.R.A.D.E. approach for setting priorities. Master these techniques to elevate your advocacy skills, champion patient needs, and optimize the care experience. <strong><a href="https://hub.cdnhomecare.ca/course-11-motivation-and-priority-setting-nurses/">Go to the course</a></strong>
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[av_heading heading='Self-Regulation and Maintaining Focus' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2862' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 12 - Virtual Care
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Harness EI, fortify your self-regulation skills, and employ the Pomodoro Technique to sharpen your focus. Deliver focused, empathetic, and precise virtual palliative care, minimizing distractions. <strong><a href="https://hub.cdnhomecare.ca/course-12-self-regulation-and-maintaining-focus-nurses/">Go to the course</a></strong>
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<strong>NOTE:</strong> The EI Training Courses use the title “Nurses” for simplicity; however, we are referring to a range of nursing disciplines involved in home-based palliative care including registered nurses, licensed practical nurses, registered practical nurses, clinical nurse specialists, and nurse practitioners.
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[/av_section]";s:19:"EI Courses for PSWs";s:147084:"[av_section min_height='' min_height_pc='25' min_height_px='500px' shadow='no-border-styling' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' padding='small' custom_margin='0px' custom_margin_sync='true' av-desktop-custom_margin='' av-desktop-custom_margin_sync='true' av-medium-custom_margin='' av-medium-custom_margin_sync='true' av-small-custom_margin='' av-small-custom_margin_sync='true' av-mini-custom_margin='' av-mini-custom_margin_sync='true' svg_div_top='' svg_div_top_color='#333333' svg_div_top_width='100' svg_div_top_height='50' svg_div_top_max_height='none' svg_div_top_opacity='' svg_div_bottom='' svg_div_bottom_color='#333333' svg_div_bottom_width='100' svg_div_bottom_height='50' svg_div_bottom_max_height='none' svg_div_bottom_opacity='' fold_type='' fold_height='' fold_more='Read more' fold_less='Read less' fold_text_style='' fold_btn_align='' color='main_color' background='bg_color' custom_bg='#f1f4fa' background_gradient_direction='vertical' background_gradient_color1='#000000' background_gradient_color2='#ffffff' background_gradient_color3='' src='' attachment='' attachment_size='' attach='scroll' position='top right' repeat='contain' video='' video_ratio='16:9' overlay_opacity='0.8' overlay_color='#ffffff' overlay_pattern='' overlay_custom_pattern='' custom_arrow_bg='' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' fold_btn_font_color='' size-btn-text='' av-desktop-font-size-btn-text='' av-medium-font-size-btn-text='' av-small-font-size-btn-text='' av-mini-font-size-btn-text='' fold_timer='' z_index_fold='' css_position_z_index='' av-desktop-css_position_z_index='' av-medium-css_position_z_index='' av-small-css_position_z_index='' av-mini-css_position_z_index='' id='' custom_class='' template_class='' aria_label='' av_element_hidden_in_editor='0' av_uid='' sc_version='1.0']
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[av_heading heading='Emotional Intelligence Courses for Personal Support Workers' tag='h1' style='blockquote modern-quote modern-centered' subheading_active='' show_icon='' icon='ue800' font='entypo-fontello' size='37' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='24' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='#ffffff' subheading_color='#ffffff' seperator_color='' icon_color='' margin='20px,,,' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='20px' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg=''][/av_heading]

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In just 20 minutes, each course gives you insights into EI and its vital role in palliative care, guiding you to adopt specific behaviors to strengthen your EI skills. You'll also receive practical tips for real-world application. Through case studies, you'll see firsthand how EI skills play out in real palliative care scenarios. These microtraining courses present key emotional intelligence (EI) skills and align with the domains in the Canadian Interdisciplinary Palliative Care Competency Framework.
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[av_heading heading='Emotional Self-Awareness and Mindfulness ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2865' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
COURSE 1 - Principles of a Palliative Approach to Care
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Understand your feelings better and discover simple ways to practice mindfulness daily. These skills enhance your ability to provide person- and family-centered palliative care. <strong><a href="https://hub.cdnhomecare.ca/course-1-emotional-self-awareness-and-mindfulness-psw/">Go to the course</a></strong>
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[av_heading heading='Acceptance and Recognizing Biases' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2867' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 2 - Cultural Safety and Humility
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This course enhances your EI, helps you become more accepting, and teaches you to recognize your biases, empowering you to provide compassionate, culturally sensitive care. <strong><a href="https://hub.cdnhomecare.ca/course-2-acceptance-and-recognizing-biases-psw/">Go to the course</a></strong>
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[av_heading heading='Social Skills and Adapting ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2869' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 3 – Communication
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Learn how to use EI to improve your social skills and change how you communicate.  Discover about the “A.C.T.” method to help you use EI in your daily conversations. <strong><a href="https://hub.cdnhomecare.ca/course-3-social-skills-and-adapting-psw/">Go to the course</a></strong>
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[av_heading heading='Decision-Making and Reality Testing ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2871' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 4 - Optimizing Comfort and Quality of Life
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Enhance your EI and understand how emotions influence decisions and actions. Learn to use the F.A.C.T.S. tool for better reality testing, improving your support to patients and their families. <strong><a href="https://hub.cdnhomecare.ca/course-4-decision-making-and-reality-testing-psw/">Go to the course</a></strong>
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[av_heading heading='Interpersonal Relationships and Valuing Voices ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2873' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 5 - Care Planning and Collaborative Practice
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Develop your EI and relationship skills. Learn the techinque of valuing voices, so patitents and their families feel heard and understood. Try the B.O.N.D.S. method to build trust and collaborate more effectively within the healthcare team. <strong><a href="https://hub.cdnhomecare.ca/course-5-interpersonal-relationships-and-valuing-voices-psw/">Go to the course</a></strong>
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Course 6 - Last Days and Hours
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Increase your EI, build your empathy skills and practice reframing. Learn how to use the  “catch it, check it, change it” method to help you view situations differently and support patients’ during their last days and hours. <strong><a href="https://hub.cdnhomecare.ca/course-6-empathy-and-reframing-psw/">Go to the course</a></strong>
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[av_heading heading='Emotional Expression and Setting Boundaries ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2877' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 7 - Grief, Loss and Bereavement
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Discover EI, understand the importance of expressing your feelings, and learn to set  emotional boundaries. Using these skills, you can better support patients and families navigating grief and loss. <strong><a href="https://hub.cdnhomecare.ca/course-7-emotional-expression-and-setting-boundaries-psw/">Go to the course</a></strong>
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[av_heading heading='Stress Tolerance and Shifting Your Perspective ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2879' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 8 - Self-Care
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Strengthen your EI and learn how to manage your stress.  Try the simple “S.H.I.F.T.” model to change the way you deal with challenging situations and how to maintain balance in your “River of Wellbeing”. <strong><a href="https://hub.cdnhomecare.ca/course-8-stress-tolerance-and-shifting-your-perspective-psw/">Go to the course</a></strong>
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[av_heading heading='Conflict Management and Inner and Outer Listening' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2881' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 9 - Professional and Ethical Practice
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Discover how you can use  EI when  you are faced with conflicts and practice a new way to perfect your listening skills. This helps you recognize ethical challenges and and understand when to seek expert advice and guidance. <strong><a href="https://hub.cdnhomecare.ca/course-9-conflict-management-and-inner-and-outer-listening-psw/">Go to the course</a></strong>
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[av_heading heading='Self Actualization and Practicing with Intent ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2883' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 10 - Education, Evaluation, QI,and Research:
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This course shows you how to use EI to set and achieve your personal and professional goals. <strong><a href="https://hub.cdnhomecare.ca/course-10-self-actualization-and-practicing-with-intent-psw/">Go to the course</a></strong>
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[av_heading heading='Motivation and Priority Setting ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,2885' link_dynamic='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 11 – Advocacy
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Learn about EI and how to keep yourself motivated. Discover the G.R.A.D.E. method for setting priorities, making you a stronger advocate for patients and their families. <strong><a href="https://hub.cdnhomecare.ca/course-11-motivation-and-priority-setting-psw/">Go to the course</a></strong>
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NOTE: We recognize that Personal Support Workers (PSWs) may also be known as Health Care Aides (HCAs), Continuing Care Assistants (CCAs), Resident Care Attendants (RCAs), Home Support Workers (HSWs), Nursing Assistants, and other similar titles. In the EI Training Courses, we use the title “Personal Support Worker (PSW)” for simplicity; however, we refer to all the titles that apply within this discipline.
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[av_heading heading='Emotional Intelligence Courses For Nurses' tag='h1' style='blockquote modern-quote modern-centered' subheading_active='' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='24' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='#ffffff' subheading_color='#ffffff' seperator_color='' icon_color='' margin='20px,,,' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='10px' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg=''][/av_heading]

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In just 20 minutes, each course gives you insights into EI and its vital role in palliative care, guiding you to adopt specific behaviors to strengthen your EI skills. You'll also receive practical tips for real-world application. Through case studies, you'll see firsthand how EI skills play out in real palliative care scenarios. These microtraining courses present key emotional intelligence (EI) skills and align with the domains in the Canadian Interdisciplinary Palliative Care Competency Framework.
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COURSE 1 - Principles of a Palliative Approach to Care
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Learn to recognize and understand your own emotions, and discover easy ways for you to practice mindfulness. These skills enhance your ability to deliver a palliative approach to care, ensuring you provide holistic patient- and family-centered care. <a href="https://learn.cdnhomecare.ca/course-1-principles-of-a-palliative-approach-to-care-emotional-self-awareness-and-mindfulness/"><strong>Go to the course</strong></a>
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Course 2 - Cultural Safety and Humility
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Enhance your EI, embrace acceptance, and manage your biases for more culturally sensitive palliative care. These insights will help you enhance patient-provider relationships and provide a comforting experience, all while strengthening your nursing practice in cultural safety and humility. <a href="https://learn.cdnhomecare.ca/course-2-acceptance-and-recognizing-biases/"><strong>Go to the course</strong></a>
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Course 3 – Communication
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Use EI to refine your social skills and adapt your communication style, managing difficult conversations effectively. Integrate the “ACT” technique into your daily interactions to foster deeper connections and navigate diverse situations.  <a href="https://learn.cdnhomecare.ca/course-3-social-skills-and-adapting/"><strong>Go to the course</strong></a>
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[av_heading heading='Decision-Making and Reality Testing ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='manually,https://learn.cdnhomecare.ca/course-4-decision-making-and-reality-testing/' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 4 - Optimizing Comfort and Quality of Life
[/av_heading]

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Boost your EI, delve into the emotional aspects of decision-making, and practice reality testing. You'll learn about tools like the F.A.C.T.S. model, equipping you to develop the competencies to optimize comfort and quality of life for patients and families. <strong><a href="https://learn.cdnhomecare.ca/course-4-decision-making-and-reality-testing/">Go to the course</a></strong>
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[av_heading heading='Interpersonal Relationships and Valuing Voices ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3121' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 5 - Care Planning and Collaborative Practice
[/av_heading]

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Hone your EI by sharpening your interpersonal relationship skills and embracing the principle of valuing voices. You'll find out how the B.O.N.D.S. approach can help you foster trust, optimize teamwork, and ensure that patient voices are at the heart of care planning. <a href="https://learn.cdnhomecare.ca/course-5-interpersonal-relationships-and-valuing-voices/"><strong>Go to the course</strong></a>
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Course 6 - Last Days and Hours
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Enhance your EI, amplify your empathy, and master reframing. Use the "catch it, check it, change it" approach to reshape challenging situations, deepening connections and offering compassionate support during a patient’s last days and hours. <a href="https://learn.cdnhomecare.ca/course-6-empathy-and-reframing/"><strong>Go to the course</strong></a>
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[av_heading heading='Emotional Expression and Setting Boundaries ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='manually,https://learn.cdnhomecare.ca/?page_id=3098&preview=true' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 7 - Grief, Loss and Bereavement
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Delve into EI by focusing on emotional expression and setting boundaries. Acquiring these skills will help you create an environment conducive to open dialogue, enabling you to better support patients, families, and caregivers as they deal with loss and grief. <a href="https://learn.cdnhomecare.ca/?page_id=3098&preview=true"><strong>Go to the course</strong></a>
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[av_heading heading='Stress Tolerance and Shifting Your Perspective ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3126' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 8 - Self-Care
[/av_heading]

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Elevate your EI and actively shift your perspective to enhance stress tolerance. Combat compassion fatigue, build resilience, and find balance. Dive into the "S.H.I.F.T." model and the "River of Wellbeing" for effective self-care. <a href="https://learn.cdnhomecare.ca/course-8-stress-tolerance-and-shifting-your-perspective/"><strong>Go to the course</strong></a>
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[av_heading heading='Conflict Management and Inner and Outer Listening' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3150' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 9 - Professional and Ethical Practice
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Discover how to harness EI in conflict management and master the nuances of inner and outer listening. These skills will empower you to confidently address ethical issues, build trust, and maintain professional boundaries. <a href="https://learn.cdnhomecare.ca/course-9-conflict-management-and-inner-and-outer-listening/"><strong>Go to the course</strong></a>
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[av_heading heading='Self Actualization and Practicing with Intent ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3104' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 10 - Education, Evaluation, QI,and Research
[/av_heading]

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Explore how to tap into EI, use self-actualization techniques, and engage in deliberate practice. This course is designed to inspire and guide you on your continuous personal and professional growth journey. <a href="https://learn.cdnhomecare.ca/course-10-self-actualization-and-practicing-with-intent/"><strong>Go to the course</strong></a>
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[av_heading heading='Motivation and Priority Setting ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3130' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 11 – Advocacy
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Dive into EI, motivation, and the G.R.A.D.E. approach for setting priorities. Master these techniques to elevate your advocacy skills, champion patient needs, and optimize the care experience. <a href="https://learn.cdnhomecare.ca/course-11-motivation-and-priority-setting/"><strong>Go to the course</strong></a>
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[av_heading heading='Self-Regulation and Maintaining Focus' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3159' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 12 - Virtual Care
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Harness EI, fortify your self-regulation skills, and employ the Pomodoro Technique to sharpen your focus. Deliver focused, empathetic, and precise virtual palliative care, minimizing distractions. <a href="https://learn.cdnhomecare.ca/course-12-self-regulation-and-maintaining-focus/"><strong>Go to the course</strong></a>
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<strong>NOTE:</strong> The EI Training Courses use the title “Nurses” for simplicity; however, we are referring to a range of nursing disciplines involved in home-based palliative care including registered nurses, licensed practical nurses, registered practical nurses, clinical nurse specialists, and nurse practitioners.
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[av_heading heading='Emotional Intelligence Courses for Personal Support Workers' tag='h1' style='blockquote modern-quote modern-centered' subheading_active='' show_icon='' icon='ue800' font='entypo-fontello' size='37' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='24' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='#ffffff' subheading_color='#ffffff' seperator_color='' icon_color='' margin='20px,,,' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='20px' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg=''][/av_heading]

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In just 20 minutes, each course gives you insights into EI and its vital role in palliative care, guiding you to adopt specific behaviors to strengthen your EI skills. You'll also receive practical tips for real-world application. Through case studies, you'll see firsthand how EI skills play out in real palliative care scenarios. These microtraining courses present key emotional intelligence (EI) skills and align with the domains in the Canadian Interdisciplinary Palliative Care Competency Framework.
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[av_heading heading='Emotional Self-Awareness and Mindfulness ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3168' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
COURSE 1 - Principles of a Palliative Approach to Care
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Understand your feelings better and discover simple ways to practice mindfulness daily. These skills enhance your ability to provide person- and family-centered palliative care. <a href="https://learn.cdnhomecare.ca/course-1-psw-emotional-self-awareness-and-mindfulness/"><strong>Go to the course</strong></a>
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Course 2 - Cultural Safety and Humility
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This course enhances your EI, helps you become more accepting, and teaches you to recognize your biases, empowering you to provide compassionate, culturally sensitive care. <strong><a href="https://learn.cdnhomecare.ca/course-2-psw-acceptance-and-recognizing-biases/">Go to the course</a></strong>
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Course 3 – Communication
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Learn how to use EI to improve your social skills and change how you communicate.  Discover about the “A.C.T.” method to help you use EI in your daily conversations. <a href="https://learn.cdnhomecare.ca/course-3-psw-social-skills-and-adapting/"><strong>Go to the course</strong></a>
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[av_heading heading='Decision-Making and Reality Testing ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3191' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 4 - Optimizing Comfort and Quality of Life
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Enhance your EI and understand how emotions influence decisions and actions. Learn to use the F.A.C.T.S. tool for better reality testing, improving your support to patients and their families. <a href="https://learn.cdnhomecare.ca/course-4-psw-decision-making-and-reality-testing-2/"><strong>Go to the course</strong></a>
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[av_heading heading='Interpersonal Relationships and Valuing Voices ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3197' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 5 - Care Planning and Collaborative Practice
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Develop your EI and relationship skills. Learn the techinque of valuing voices, so patitents and their families feel heard and understood. Try the B.O.N.D.S. method to build trust and collaborate more effectively within the healthcare team. <a href="https://learn.cdnhomecare.ca/course-5-psw-interpersonal-relationships-and-valuing-voices-2/"><strong>Go to the course</strong></a>
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[av_heading heading='Empathy and Reframing ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3201' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 6 - Last Days and Hours
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Increase your EI, build your empathy skills and practice reframing. Learn how to use the  “catch it, check it, change it” method to help you view situations differently and support patients’ during their last days and hours. <a href="https://learn.cdnhomecare.ca/course-6-psw-empathy-and-reframing-2/"><strong>Go to the course</strong></a>
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[av_heading heading='Emotional Expression and Setting Boundaries ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3204' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 7 - Grief, Loss and Bereavement
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Discover EI, understand the importance of expressing your feelings, and learn to set  emotional boundaries. Using these skills, you can better support patients and families navigating grief and loss. <strong><a href="https://learn.cdnhomecare.ca/course-7-psw-emotional-expression-and-setting-boundaries/">Go to the course</a></strong>
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[av_heading heading='Stress Tolerance and Shifting Your Perspective ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3216' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 8 - Self-Care
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Strengthen your EI and learn how to manage your stress.  Try the simple “S.H.I.F.T.” model to change the way you deal with challenging situations and how to maintain balance in your “River of Wellbeing”. <strong><a href="https://learn.cdnhomecare.ca/course-8-psw-stress-tolerance-and-shifting-your-perspective/">Go to the course</a></strong>
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[av_heading heading='Conflict Management and Inner and Outer Listening' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3220' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 9 - Professional and Ethical Practice
[/av_heading]

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Discover how you can use  EI when  you are faced with conflicts and practice a new way to perfect your listening skills. This helps you recognize ethical challenges and and understand when to seek expert advice and guidance. <a href="https://learn.cdnhomecare.ca/course-9-psw-conflict-management-and-inner-and-outer-listening/"><strong>Go to the course</strong></a>
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[av_heading heading='Self Actualization and Practicing with Intent ' tag='h2' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='20' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='0' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='page,3224' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Course 10 - Education, Evaluation, QI,and Research:
[/av_heading]

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This course shows you how to use EI to set and achieve your personal and professional goals. <a href="https://learn.cdnhomecare.ca/course-10-psw-self-actualization-and-practicing-with-intent/"><strong>Go to the course</strong></a>
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Course 11 – Advocacy
[/av_heading]

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Learn about EI and how to keep yourself motivated. Discover the G.R.A.D.E. method for setting priorities, making you a stronger advocate for patients and their families. <a href="https://learn.cdnhomecare.ca/course-11-psw-motivation-and-priority-setting/"><strong>Go to the course</strong></a>
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NOTE: We recognize that Personal Support Workers (PSWs) may also be known as Health Care Aides (HCAs), Continuing Care Assistants (CCAs), Resident Care Attendants (RCAs), Home Support Workers (HSWs), Nursing Assistants, and other similar titles. In the EI Training Courses, we use the title “Personal Support Worker (PSW)” for simplicity; however, we refer to all the titles that apply within this discipline.
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[av_heading heading='CHCA Learning Centre ' tag='h1' style='blockquote modern-quote modern-centered' subheading_active='subheading_below' show_icon='' icon='ue800' font='entypo-fontello' size='50' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='30' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='custom-color-heading' custom_font='#ffffff' subheading_color='#ffffff' seperator_color='' icon_color='' margin='' margin_sync='true' padding='10' icon_padding='10' headline_padding='' headline_padding_sync='true' link='' link_target='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Imagine an entirely new way of teaching and learning
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The CHCA believes that the foundation of high-quality home care services rests on a well-trained and adept healthcare workforce. With this perspective in mind, we've established the CHCA Learning Centre to offer our members tools and resources tailored to sharpen their healthcare teams' competencies.
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The Learning Centre provides microtraining courses designed using innovative methodologies. These courses ensure an optimized learning experience that's both flexible and engaging. These resources empower healthcare providers to seamlessly apply their newfound knowledge to patient care.
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[av_heading heading='For Nurses' tag='h1' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='28' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='24' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='#ffffff' subheading_color='#ffffff' seperator_color='' icon_color='' margin='20px,,,' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding=',,,' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='10px' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Emotional Intelligence Courses
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For nurses providing home-based palliative care, EI training equips you with the tools and knowledge to understand complex emotional cues, fostering deeper patient connections and improving clinical decision-making tailored to individual needs.
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[av_heading heading='For Personal Support Workers' tag='h1' style='blockquote modern-quote' subheading_active='subheading_above' show_icon='' icon='ue800' font='entypo-fontello' size='28' av-desktop-font-size-title='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='24' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-desktop-font-size-1='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='#ffffff' subheading_color='#ffffff' seperator_color='' icon_color='' margin='20px,,,' av-desktop-margin='' av-desktop-margin_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-small-margin='' av-small-margin_sync='true' av-mini-margin='' av-mini-margin_sync='true' headline_padding='' headline_padding_sync='true' av-desktop-headline_padding='' av-desktop-headline_padding_sync='true' av-medium-headline_padding='' av-medium-headline_padding_sync='true' av-small-headline_padding='' av-small-headline_padding_sync='true' av-mini-headline_padding='' av-mini-headline_padding_sync='true' padding='10px' av-desktop-padding='' av-medium-padding='' av-small-padding='' av-mini-padding='' icon_padding='10' av-desktop-icon_padding='' av-medium-icon_padding='' av-small-icon_padding='' av-mini-icon_padding='' link='' link_target='' title_attr='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']
Emotional Intelligence Courses
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For personal support workers providing home-based palliative care, EI training empowers you to establish a comforting and compassionate environment, ensuring every patient and their family feels genuinely heard and cared for during their most vulnerable moments.
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